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Shipping Information
We're thrilled you have decided to use WinesTilSoldOut.com for all your wine needs! Please take a moment to read our shipping policy.
Please be aware:
Title & Ownership
Title to, and ownership of, all wine passes from WinesTilSoldOut.com to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping it from New Jersey to his/her home state. By arranging for transportation of the wine, WinesTilSoldOut.com is providing a service to, and acting on behalf of the purchaser. By utilizing this service from WinesTilSoldOut.com, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.
View our shipping rates (Click here)
Please note: We can not ship wine to the following states at this time: Alabama, Alaska, Arkansas, Delaware, Hawaii, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Mississippi, Montana, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah. As the rules change, we hope to be able to serve you in the future.
FedEx Rates (for bottles up to 750ML)
Federal Express Ground
| State |
1 bottle |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
case |
|
AZ, CA, CO, ID, ND, NE, NM, NV, OR, TX, WI, WY |
$11.00 |
$12.00 |
$13.00 |
$14.00 |
$15.00 |
$16.00 |
$17.00 |
$18.00 |
$19.00 |
$20.00 |
$21.00 |
$22.00 |
|
CT, NJ, NY |
$8.00 |
$9.00 |
$10.00 |
$11.00 |
$12.00 |
$13.00 |
$14.00 |
$15.00 |
$16.00 |
$17.00 |
$18.00 |
$19.00 |
|
DC, FL, GA, IL, IN, LA, MI, MN, MO, NC, NH, OH, VA, VT, WA, WV |
$10.00 |
$11.00 |
$12.00 |
$13.00 |
$14.00 |
$15.00 |
$16.00 |
$17.00 |
$18.00 |
$19.00 |
$20.00 |
$21.00 |
|
SC |
$10.00 |
$11.00 |
$12.00 |
$13.00 |
$15.00 |
$16.00 |
$17.00 |
$18.00 |
$19.00 |
$20.00 |
$21.00 |
$22.00 |
Federal Express 2-Day Air
| State |
1 bottle |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
case |
| AZ, CA, CO, ID, ND, NE, NM, NV, OR, TX, WI, WY |
$13.75 |
$17.50 |
$21.25 |
$25.00 |
$28.75 |
$32.50 |
$36.25 |
$40.00 |
$43.75 |
$47.50 |
$51.25 |
$55.00 |
| CT, NJ, NY |
$10.75 |
$14.50 |
$18.25 |
$22.00 |
$25.75 |
$29.50 |
$33.25 |
$37.00 |
$40.75 |
$44.50 |
$48.25 |
$52.00 |
| DC, FL, GA, IL, IN, LA, MI, MN, MO, NC, NH, OH, VA, VT, WA, WV |
$12.75 |
$16.50 |
$20.25 |
$24.00 |
$27.75 |
$31.50 |
$35.25 |
$39.00 |
$42.75 |
$46.50 |
$50.25 |
$54.00 |
| SC |
$12.75 |
$16.50 |
$20.25 |
$24.00 |
$28.75 |
$32.50 |
$36.25 |
$40.00 |
$43.75 |
$47.50 |
$51.25 |
$55.00 |
Estimated Delivery Time
Check the map to calculate the estimated number of business days
(Monday-Friday) it will take for your package to arrive. Orders placed
will ship within the next 2 to 5 business days. Please email our order
department at orders@winestilsoldout.com for more information.
All packages are packed in our "Fedex Approved" containers to ensure
proper delivery. We do everything possible on our end to protect our
wine shipments from temperature-related damage. If you are concerned
about the weather in your area, you may request a specific shipping
date or you may request a faster shipping method.
Please note, these tracking numbers will not be active until they are
scanned by the driver. (For example, if you have an order scheduled to
ship on a Monday, we may box it on a Friday and send you the tracking
info. However, the tracking info will not be valid until the driver
picks it up on Monday.)
Insurance
WinesTilSoldOut.com automatically adds insurance to each order placed online. This covers you from any package lost or damaged in transit.
Signature Policy
You must be 21 years of age or older to purchase wine from WinesTilSoldOut.com. All packages sent out by WinesTilSoldOut.com REQUIRE a signature upon delivery. It is highly recommended that you provide us with a business shipping address for best service. Customer comments on their order such as "Please leave on back porch" or "Please leave at front door" will be ignored! We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine!
Returns
WinesTilSoldOut.com is committed to 100% customer satisfaction! If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be emailed in to us within 30 days of the delivery date! If you suspect the bottle is bad, please just put the cork back in the wine leaving the contents of the wine in the bottle. We can't take back any empty bottles! If you find any errors regarding type of wine and vintage, please let us know immediately. All such communication should be emailed to our order department orders@winestilsoldout.com right away. WinesTilSoldOut.com will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment.
All wine sold is guaranteed to be good. Sometimes in a lot you can have a bad bottle. If for any reason you feel the wine is not good, you need to obtain a return authorization number. To get this number, go to the contact us tab on the main page of the WinesTilSoldOut site. In the comments box please give us your name, address, invoice number as well as a phone number and time we can reach you and we will email you with a return authorization number within 24 hours. You can call the customer service number and leave your full name, invoice number, address, phone number and time you can be reached on the answering machine, but it will take up to 48 hours to respond to your call. If the wine is bad we will REFUND YOU THE ENTIRE PURCHASE INCLUDING ALL SHIPPING CHARGES. PLEASE BE AWARE; UNLESS THE WINE IS BAD, YOU WILL BE CHARGED FOR ALL SHIPPING CHARGES AS WELL AS A 10% RESTOCKING FEE.
If you wish to return your wine for any other reason please re-pack the wine in the box it was sent in and email orders@WinesTilSoldOut.com to “Attn: Returns”. Please include a copy of the original sales receipt with the package.
Please note: All returns are subject to a 10% restocking fee.
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